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1) What is Self Storage and how does it work?
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Self storage is a service offering flexible, do –it-yourself storage for domestic and business customers. We provide clean, dry, internal, individually alarmed storage units, access to which is available free of charge 7 days a week during our standard opening hours.
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2) What can I use self storage for?
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Anyone can use self storage for just about anything! You might want to de-clutter and free up space in your home or garage, or you could use us as temporary storage in between moving house. Just about any business can free up expensive office rental space by storing documents with us. Many businesses also use us for general storage solutions – for excess stock, bulk storage, or looking after tools or samples. As we offer free and unlimited access to your unit during out opening hours, some businesses find it useful to make their space a showroom or extension of their office, as well as for storage. Other options are car, van or boat storage in outdoor or indoor locations on our facilities, or chilled storage for wine, beer and drinks. The possibilities really are endless for self storage.
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3) Is there anything that can’t be stored?
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You cannot store the following items
- Living items – such as animals & plants.
- Hazardous materials – such as flammable liquids & explosives including BBQ bottles, gas heater bottles and bulk loads of flammable paint.
- Any type of food or perishable items.
- Unauthorised or illegal items – such as firearms or drugs.
- Stolen goods
- Environmentally harmful goods.
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4) What size storage units do you have?
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At each of our 2 Wellington facilities, we have a wide range of storage unit sizes to cater for your individual needs. Our smallest units are 1m2 lockers, and we go each size upwards from cupboard sized units (1m2 – 3m2), up to garage sized units (6m2 – 10m2), all the way up to units that can hold mass stock or the contents of 3-4 bedroom hours (12m2 – 25m2). We have both indoor and outdoor car parking units available, and a temperature controlled area for chilled storage. We have specific archive storage units with shelves for business document storage. Our expert staff will recommend the unit size that would best suit your needs, or you can use our storage calculations application on the Space Estimator page of this website.
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5) How much does it cost?
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The cost of the storage unit depends upon the size of the space that you require. We suggest that you consult our Space Estimator page, or take a look on the Unit Sizes page for an approximate price for the unit you require. At Storage King we have units ranging from 1m2 lockers to 25m2 garage units, with prices starting from as little as $40 per calendar month.
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6) Are there additional costs?
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Along with your first months rental fee, you pay a $50 deposit that is refunded to you once the unit has been vacated in good condition at the end of your storage term. There is a $5 administration fee for setting up the contract. If you require a padlock, which is necessary for storing with us, they can be purchased from as little as $12 from our merchandise shop.
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7) Do you offer any discounts?
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For longer term storage we offer the following pre-payment discounts:
- 5% off storage fee for 6 months paid in advance
- Pay for 11 months in advance and get your 12th month free.
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8) Is the storage unit insured?
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Your storage is not automatically insured by Storage King. You can check with your insurance provider to ensure that your goods are insured whilst in storage. If not, we recommend that you take out insurance with Storage King through QBE Insurance, offering flexible, instant approval low cost insurance from as little as $6 per month for $5000 worth of cover.
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9) What security do you have?
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We have intensive security features at all 2 of our Wellington facilities, including:
- 24 hour digital CCTV located both inside and outside the main buildings, monitoring all corridors, entrances and exits.
- A sophisticated twin alarm system: one for the building and one for each individual storage unit.
- Coded electronic gate access to the building allowing access only with your own personal PIN number (Hutt City only)
- A fire and smoke detection system.
- Mobile security patrols able to react to any alarm activations.
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10) What are your office hours?
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Our Office Hours are as follows:
Storage King Newtown:
- Monday – Friday 8am – 6pm
- Saturday-Sunday 9am – 4pm
- Public Holidays 9am – 4pm
Storage King Hutt City:
- Monday – Friday 8.30am – 5.30pm
- Saturday 9am – 4pm
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11) Do you have afterhours access?
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Yes! At Storage King Hutt City, we have afterhour’s access gates so that customers can access their unit from 6am to 10pm 365 days a year with their special pin code. Please enquire with your respective store if you wish to set this up.
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12) Do I need to book in advance?
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No, you can fill in our storage agreement on the day and move in immediately if the unit is available. To be guaranteed a unit of a specific size on arrival, it is recommended to book in advance. You can do this by calling our office, coming into the facility, or booking using the Online Booking page. The reservation deposit is $50 (refundable) and it holds your storage unit for up to 2 weeks.
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13) Can I move in today?
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Yes! A member of our staff will help you fill in our simple storage agreement, and then you can move your goods in immediately. You will need to bring with you a suitable proof of identity (a passport of driver’s license) and a means of payment.
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14) Do you assist with moving in?
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We do provide a FREE TO HIRE* Truck, Van or Trailer, which you only need a standard Full NZ Drivers license to drive the vehicle. We only provide the vehicle, not the drive or the people needed to remove your belongings. Alternatively we can recommend a local removal company who access our storage facilities on a daily basis and have excellent hire rates. Contact us for more details.
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15) Do I have to sign a contract?
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You complete and sign a straightforward Storage Agreement prior to moving into your storage unit. The agreement comprises a simple “no fuss” contract. Our staff will talk you through the contents of the agreement and the key terms you are committing to. To see a copy of the Storage Agreement, go to the Downloads page of this website.
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16) How do I pay for the storage unit?
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We offer a number of payment options including cash, cheque, eftpos, automatic payment, internet banking and most major credit cards (Visa, MasterCard, and Amex). You can also pay online with your credit card on our Pay Account page.
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17) What is the minimum or maximum time I can store for?
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The minimum storage time is as little as 14 days, and there is no restriction on how long you wish to store with Storage King. You can store for as long as you require our services. We only require 14 days notice of your intention to vacate the unit, so you’ll never have to pay for storage time you don’t need.
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18) Is there anything to use to move my things into my unit?
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Each of our Storage King facilities have a wide range of different size trolleys, including custom built bed trolleys and pallet jacks available free of charge for customers use.
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19) Who keeps the key to my storage?
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You do!! The access to your storage unit is 100% your own, we do not hold a key to your unit. If you would like us to hold a key in our office for you (if you intend to have people entering the unit for personal/business reasons) we can hold one of your keys in our secure room in the office. Each of our Storage King locks come with 3 separate keys.
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20) Do you sell boxes and packaging to help with moving/storing?
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Yes we do! Each of our Storage King Wellington stores sell an extensive range of packaging materials – from boxes to bubble wrap, packing paper to furniture protection covers, tape and padlocks. Everything that is important in the moving and storage process. Check out our Packaging Page on this website. You can make an online order if you wish, and we offer free delivery if you purchase over $100 of packaging.
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